Scratzme Online Store

F A M O U S - F E L I N E - F U R N I T U R E


Guarantees and liabilities:

None of Scratzme's employers or employees will not be held liable for any damages, loss or liability arising from the use or inability to use this website and the products and contents supplied, listed or referred to on the website. Information, ideas and opinions expressed on this website should not be considered as professional advice. When in doubt or concerned about your pet’s health, please consult a medical practitioner. The use of any product bought from this Website is at the purchaser's risk. The purchaser/ user indemnifies and holds the Provider harmless against any loss, injury or damages which may be sustained as a result of using the products sold on the Website.

 

Acceptance

By accessing / using this website, you are agreeing to the terms and conditions of this site.  Scratzme reserves the right to ammend and update these terms and conditions as required.

 

Restrictions on Sales

Placing an item in the shopping basket without completing the purchase cycle does not constitute an order or an agreement of sale between the consumer and Scratzme. Should an item not be available from the supplier, Scratzme reserves the right to notify the client and reasonable effort will be made to suggest alternative products. Scratzme reserves the right to change content and remove or add products as the need arises. We will do our best to suggest an alternative product which will fulfil your needs and your pet’s needs should a product have been discontinued. Should this product be more expensive than the desired product, and if the customer wishes to purchase the new product, the consumer will be need to pay in the additional amount should this product be purchased.

 

Agreement of sales

The agreement of sale between the consumer and Scratzme comes into being when:  any of these options are received by Scratzme; a credit card authorization is received from the issuing bank, a deposit via an electronic transfer and reflecting on their bank statement  or a direct deposit. Scratzme reserves the right to refuse / not execute an order in part or entirely should circumstances arise. The consumer will be refunded any monies already paid. Scratzme can only accept transactions conducted in South African Rands and can only deliver products to premises within the Republic of South Africa. The price for all products listed on this site exclude VAT which will be charged to your order when checking out.

 

Code of conduct / Privacy / Law

Scratzme website is hosted, controlled and operated in South Africa and is thus governed by South African laws. Scratzme will take all reasonable steps to protect the personal information of all customers to the website. Personal information is defined under the Promotion of Access to Information Act 2 of 2000 (PAIA) which is available from http://www.polity.org.za/html/govdocs/legislation/2000/act2.pdf

 

Changing Content

Scratzme reserves the right to change content and remove or add products as the required. While all reasonable effort is made to keep only available products listed, we rely on our suppliers to provide us with up to date information on materials and supplies. Should a product no longer be available from the suppliers, we will inform you of this and suggest an alternative product which will fulfil your and your pet’s needs. Should this product be more expensive than the desired product, and if the customer wishes to purchase the new product, the consumer will be need to pay in the additional amount should this product be purchased.

 

Genaral

ECT ACT
In compliance with section 43(1) of the Electronic Communications and Transactions Act of 2002 (which can be found at: http://www.internet.org.za/ect_act.html#Information_to_be_provided) please note the following:
Full Name: SCRATZME (CC)
Physical Address: 11 Cavi Court B, 28 Killarney Ave, Killarney Gardens, Cape Town, 7441
Postal address: Unit 11, Cavi Court Block B, 28 Killarney Ave, Killarney Gardens, Cape Town, 7441
Phone number: 021 557 2220
Website: www.scratzme.com
Email: info@scratzme.com
Fax number: 086 545 6673



REGISTRATION NUMBER

Scratzme is a small business corporation with member Ronel de Villiers, Registration number:

2007/120546/23


TRADEMARKS

All trade marks marketed are acknowledged and are the property of their respective owners.  

 
COPYRIGHTS

Please note that we have specifically received permission from various suppliers to use photographs and descriptions of their products. This permission does not extend to third parties taking images and information from our website. Further to this, photographs of products that Scratzme has taken belong to Scratzme and cannot be copied from our website without express permission.

Please note that copy written or sourced by Scratzme is intellectual capital and belongs to Scratzme.


Terms and Conditions Apply

© 2004 Scratzme, All Rights Reserved

 
RECORDS OF TRANSACTIONS

Scratzme will hold a record of all clients transactions for a period of 90 days. Should you wish to access your transaction history, please click on "my order history" link or email us on info@scratzme.com and we will respond to your query.

 
ELECTRONICALLY COLLECTING AND STORING PERSONAL INFORMATION

Scratzme will electronically collect, store and use the following personal information of it’s customers: - First name and surname - Birthdate - Gender - Delivery and Billing Address - Email address - Contact telephone numbers - ID Number / Passport Number.  When providing this information to Scratzme, you are guaranteeing that this information is complete and accurate. This information is provided voluntarily by the user or collected via cookies. Under no circumstances, unless required by law, will Scratzme sell or hand over this information to unauthorized third parties. We may disclose personal information in response to a specific request by a law enforcement agency, subpoena, court order, or as required by law.
The information obtained above will be used to: - Greet the customer when arriving at the website - Verify the identity of the consumer - Notify the customer of the status of their order and delivery thereof. - Subject to the customers approval, notification of competitions and special offers will be emailed to the customer - Personal browsing habits, results of polls or surveys etc may be used to enhance the user experience of the site.
Only the necessary information, that is the delivery address and contact phone number will be made known to third parties delivering the product.

The Provider undertakes that it has taken all reasonable precautions to secure the credit card processing that is carried out to receive payment for goods sold. The Provider cannot be held responsible for security breaches occurring on the User's electronic device (PC or other electronic device used to browse the Website), which may result due to the lack of adequate virus protection software or spyware that the User may inadvertently have installed on his/her device.