Scratzme Online Store

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Privacy Policy



Scratzme uses Virtual Card Services (VCS) as our payment gateway. If you pay for your pet products with your credit card you will be taken away from Scratzme to the VCS payment gateway. This will force your browser into a secure mode, which you will see displayed as a padlock on the site. All credit card transactions are 128 bit Secure Socket Layers (SSL) encrypted. The company's documents and site's registered domain is checked and verified by Thawte.

3 Domain Security - is a new method of security mandated by the Card Associations to enhance the security of online transactions. Mastercard's product is called "SecureCode" and Visa's product is called "Verified by Visa" The 3D-Secure refers to three domains involved in the security they are the Acquiring or Merchant's bank the Card Association's financial networks ie Mastercard and Visa the Issuing or Cardholder's bank Very simply the system authenticates the cardholder before the transaction takes place by diverting the browser to the bank that issued the card, who then request some secret, perhaps a pin, from their cardholder that will conclusively prove that this actually is the cardholder entitled to use this card. Once they are satisfied that this is their cardholder they issue an authentication receipt which is then presented to the merchants bank along with the authorisation request. If the transactions is then approved by the issuing bank they may not charge the transaction back to the merchant because the cardholder disputes the transaction as not being originated by them.




Scratzme uses an SQL server database for all our information. This is saved on a server behind a secure firewall at our Internet Service Provide and is 100% secure. No third party can access your profile details unless you provide them with your user name and password. You are responsible for ensuring that your profile details are not disclosed to anyone who may abuse them or make purchases on your account.




Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.